Peacock Image

Privacy Policy

We take your privacy seriously

Privacy Policy

Last updated: 12 June 2025

Welcome to www.prestoncourt.co.uk (the “Website”). Preston Court is committed to protecting your personal data and respecting your privacy.

This Privacy Policy explains how we collect, use, and protect your personal data when you use our Website or contact us in relation to our services.

 

1. Who We Are

Preston Court
Preston Court, Court Lane, Canterbury, Kent CT3 1DH
Email: [email protected]

We are the data controller responsible for the personal data you provide to us.

 

2. What Information We Collect

We may collect and process the following personal data:

  • Contact details: Name, email address, telephone number, postal address

  • Event details: Information about your wedding or event (e.g. dates, guest numbers, supplier preferences)

  • Communication data: Records of correspondence via email, phone or contact forms

  • Website usage data: IP address, browser type, pages viewed, and time spent on the website (via cookies or analytics)

We do not collect sensitive personal data (e.g. health, religion) unless specifically and knowingly provided by you in connection with your booking or enquiry.

 

3. How We Use Your Data

We use your personal data to:

  • Respond to enquiries and provide information about our venue and services

  • Manage bookings and coordinate events

  • Communicate with you about your event or any services you request

  • Improve our Website and user experience

  • Comply with legal obligations

We will never sell or share your personal data with third parties for marketing purposes.

 

4. Legal Bases for Processing

We process your data under the following legal bases:

  • Consent – When you submit a contact form or sign up for newsletters

  • Contractual necessity – To provide services or information you request

  • Legal obligation – Where we are required by law (e.g. tax, record-keeping)

  • Legitimate interests – To manage and improve our business and services

 

5. How Long We Keep Your Data

We keep your data for as long as necessary to fulfil the purposes outlined above. This generally means:

  • Enquiries: up to 12 months after your last interaction

  • Bookings: up to 7 years after your event (for legal and accounting reasons)

We securely delete or anonymise your data when no longer required.

 

6. Sharing Your Data

We may share your data with:

  • Our trusted event suppliers and staff (only where necessary for your event)

  • IT service providers who help us manage our systems securely

  • Legal, accounting or regulatory bodies if required by law

All third parties are required to comply with data protection laws and use your data only for the purposes specified.

 

7. Cookies and Website Analytics

We use cookies and similar technologies to improve your browsing experience and analyse website traffic.

You can control cookie settings through your browser. Please see our Cookie Policy for full details.

 

8. Your Rights

Under UK data protection law, you have rights including:

  • Access – Request a copy of your personal data

  • Rectification – Ask us to correct inaccurate data

  • Erasure – Request deletion of your data (where lawful)

  • Objection – Object to processing based on legitimate interests

  • Restriction – Limit how we use your data in certain circumstances

  • Portability – Request transfer of your data to another provider

To exercise any of these rights, contact us at [Insert email].

 

9. Security

We take appropriate technical and organisational measures to protect your personal data, including secure servers, encryption and access controls.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “last revised” date.

 

11. Contact Us

If you have questions about this Privacy Policy or how we use your data, please contact:

Data Protection Officer
Preston Court, Court Lane, Canterbury, Kent CT3 1DH
Email: [email protected]